Team
Location Holborn Office
County Central London
Ref # 24321
Closing Date 11-Mar-2026
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
What You Will Do
Plan, manage and deliver multichannel marketing campaigns across paid, owned and earned channels from national ATL activity to targeted local campaigns
Work across customer segments and delivery squads to bring go-to-market plans to life, aligning activity to the marketing roadmap and business priorities
Develop clear briefs for creative and media teams and partners, ensuring objectives, audiences and measures of success are well defined
Lead agency management across media, creative and production ensuring work is delivered on time, on budget and on brand
Coordinate campaign and tactical asset delivery across internal teams including brand, content, digital and partnerships to ensure fully integrated execution
Oversee creative development from concept to deployment, maintaining alignment with brand identity, tone of voice and message hierarchy
Map campaign journeys and customer experiences, ensuring relevant messaging, strong CTAs and clear pathways that drive audiences to the next best outcome
Balance multiple priorities simultaneously in a fast-paced environment
Conduct post-campaign reviews, analysing performance data, learnings and ROI to inform continuous improvement
Champion best practice in campaign delivery, measurement and optimisation across the marketing team
And... we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What You Will Need
Expert project and campaign management skills, with the ability to juggle multiple complex campaigns at pace and with precision
Excellent communication, collaboration and stakeholder management skills
Skilled at developing creative and media briefs and managing agencies effectively
Analytical mindset with ability to evaluate performance and optimise future campaigns
Solid experience in marketing campaign management, ideally within multichannel or integrated environments
Proven track record delivering large- and small-scale campaigns including ATL and digital
Experience managing multiple agencies and internal stakeholders simultaneously
Demonstrated success in executing campaigns that deliver measurable business outcomes
Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
Our promise to you…
We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions
Important Footnote
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck