Customer Service Advisor – Hybrid (2 Days Remote)
Location: Warwick, Warwickshire
Salary: £24,576 per annum + Excellent Benefits
Job Type: Full-time, Permanent
Hours: Monday to Friday 830 am to 5 pm (No weekends or late shifts)
Join a leading company that truly values its people
Are you passionate about delivering excellent customer service? We’re recruiting on behalf of a respected, forward-thinking employer in Warwick who is looking for a Customer Service Advisor to join their team.
This is an opportunity to develop your career in a supportive environment with structured training, career progression, and a genuine focus on employee wellbeing and work life balance.
What’s in it for you?
Hybrid working – 2 days from home per week
Private healthcare
Critical illness and death-in-service cover
Staff discounts & social events
Free on-site parking
Office near Warwick Parkway station and close to A46
What will you be doing as a Customer Service Advisor?
Providing high-quality customer support via phone, email, live chat, and web queries
Handling administrative tasks to support smooth customer experience
Representing the brand with professionalism and empathy
What do you need to be successful as a Customer Service Advisor?
Previous experience in customer service or a customer-facing role
A friendly, can-do attitude and clear communication skills
Confidence using Microsoft Office and navigating IT systems
Able to reliably commute to Warwick for an 8:30 AM start on office days
Whether your experience comes from call centres, hospitality, retail, healthcare, or administration—if you love helping people, we want to hear from you