THIS IS A 6 MONTH KICKSTART PLACEMENT WHICH IS ONLY OPEN TO CANDIDATES AGED 16-24 YEARS OLD WHO ARE OUT OF WORK AND CLAIMING UNIVERSAL CREDIT. AS PART OF THE SELECTION PROCESS, YOU WILL NEED TO BE CONFIRMED ELIGIBLE BY YOUR JOB CENTRE WORK COACH. UNFORTUNATELY IT IS NOT POSSIBLE TO CONSIDER CANDIDATES WHO DO NOT MEET THESE CRITERIA FOR THIS ROLE.
ERA Home Security Ltd have an exciting newKickstart Internal Sales Support opportunity based in Carlisle.
Is this role working from home or office or a combination?
From Office -Unit B, Kingmoor Park North, Dukes Dr, Carlisle CA6 4SH
Kickstart Internal Sales Support – Overview of Business:
We are designers and suppliers of architectural door hardware including door handles, knobs, locks, hinges and more. All of our products are produced to the highest quality in aluminium, brass, steel and zinc. Every item is selected for its quality and value for money.
Kickstart Internal Sales Support – Duties and Responsibilities:
– Provide support the Internal Sales Advisors in ensuring the accurate processing of customer orders.
– Answer phone calls as required and in accordance with company standards (training will be provided)
– Provide support to the external Sales team
– Carry out all administration duties related to the role including filing of orders, photocopying and ICT, any other duties as reasonably requested by your Line Manager from time to time which fall within the post holders capabilities and skill set
– Accurately process orders using IT systems, and issue delivery orders, whilst ensuring internal IT systems are continuously kept up to date
– Escalate any potential issues within team to ensure prompt resolution
Kickstart Internal Sales Support – Skills & Experience:
– Strong communication skills, with confident telephone manner
– High level customer service skills projecting a positive, friendly and professional attitude at all times
– Attention to detail, organised and able to manage own workload
– Team player, able to prioritise needs of department over personal targets
– Proactive approach
– Competent use of Microsoft packages – Word, Excel and Outlook
– Competent use of internal IT packages – Order wise, Phocas (training will be provided)
– Able to pass drug test/background check
– Must follow all health and safety procedures and regulations as dictated by the organisation
To submit your CV for this exciting Kickstart Internal Sales Support opportunity, please click 'Apply' now.
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