About the role
The Social Media Manager owns the day‑to‑day management and optimisation of Veygo’s social media presence across priority platforms. Working within the direction set by the Head of Social & Content, this role ensures content is published consistently, communities are actively managed, and performance is tracked to deliver social activity at pace and at scale. It’s a highly autonomous role suited to a proactive, creative self‑starter with a strong understanding of Gen Z and youth audiences.
Main responsibilities
Social execution & day‑to‑day channel management
* Execute social plans and content calendars across priority platforms
* Publish and optimise content across TikTok, Snapchat, Instagram, Facebook, YouTube and Reddit
* Make day‑to‑day judgement calls within agreed guardrails
* Ensure content is delivered consistently and on time
Community management & engagement
* Own day‑to‑day community management and moderation
* Partner with Customer Service teams on product‑related queriesBuild positive sentiment and engagement
YouTube channel ownership
* Own the structure and day‑to‑day management of YouTube
* Maintain channel hygiene, playlists and publishing cadence
* Track performance and insights
Tracking, reporting & insight
* Track performance and produce regular reports
* Feed insights back into content execution
Budget & operational management
* Track day‑to‑day content budgets and maintain budget trackers
* Flag risks and issues early
Essential experience
* Hands‑on social media management experience across TikTok, Snapchat, Instagram and Facebook
* Strong understanding of Gen Z audiences
Desirable experience
* Experience in regulated or high‑consideration categories
* Experience building community‑led brands
Disability Confident Leader, for candidates with a disability or long‑term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.
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