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Area operations manager

Greatham
Landmarc Support Services Limited
Area operations manager
Posted: 31 March
Offer description

Responsibilities

* Lead and inspire the area operations team, promoting a culture of wellbeing and continuous improvement.
* Build strong, collaborative relationships with customers and stakeholders.
* Ensure all contractual, statutory, and maintenance obligations are delivered within KPI requirements.
* Oversee construction and infrastructure projects, from refurbishments to new builds.
* Manage compliance across service modules, including budgeting, audits, and stakeholder engagement.
* Act as deputy to the Regional Operations Manager when required.
* Support regional initiatives, including investigations, training, and operational planning; occasional travel across Home Counties sites (Portsmouth to Oxford).
* Daily travel between Pirbright and Longmoor, depending on business needs.
* Business mileage is reimbursed in addition to the car allowance.
* Opportunity to lead a team of 75 staff across multiple sites.
* Be at the forefront of customer service and service delivery; Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.


Why Join Landmarc?

This is an opportunity to make a meaningful impact across a unique and varied estate. You'll join a supportive regional management team committed to collaboration, innovation, and operational excellence. Your work will directly contribute to the success of our service delivery and the experience of our customers. If you have experience as a Facilities Manager, Operations Manager, Site Manager, or Service Delivery Manager and you're ready for a role with real scope and influence, this could be the perfect next step. If you're a confident, customer-focused leader with a passion for facilities management, we'd love to hear from you. Apply today and help shape the future of service delivery at Landmarc.

Please note that all interview-related correspondence will be sent via email. We recommend regularly checking your inbox, including your junk folder.


Qualifications

* Proven leadership skills with the ability to motivate and guide a multi‑site team.
* A degree in Facilities Management or equivalent experience.
* Professional membership (e.g., IWFM) is advantageous.
* Health & Safety qualification, ideally NEBOSH general certificate.
* Strong understanding of both hard and soft FM services.
* Experience developing service delivery plans and operational procedures.
* Excellent organisational, planning, and customer service capabilities.
* Able to manage competing priorities in a fast‑moving environment.
* Landmarc, a joint venture between Mitie and Amentum, is seeking an accomplished Area Operations Manager to lead operations across Defence Training Estate locations in the Home Counties. This is a high‑profile leadership role, central to delivering exceptional customer service, operational excellence, and strong commercial performance.
* With responsibility for a diverse team and a broad portfolio of hard and soft FM services, this position is ideal for a commercially aware manager who thrives on partnership, communication, and driving continuous improvement.


Benefits

* Competitive salary and outstanding benefits.
* Pension: Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc.
* Generous Holiday Entitlement: Enjoy 25 days of annual leave pro‑rata; your holiday allowance grows with your continued service; purchase up to 10 additional days each year for greater flexibility.
* Reward Gateway Benefit Scheme: Unlock exclusive discounts and savings for you and your family.
* Annual Salary Review: Conducted in consultation with our recognised Trade Unions to ensure fairness.
* Life Assurance: Insured for three times your annual salary to provide peace of mind for your loved ones.
* Health Cash Plan: Access health benefits for you and your family (add up to four children under 24 to your policy).
* Professional Development: Reimbursement of professional fees and support for ongoing training.
* Family‑Friendly Policies: Supporting you during life's important moments.
* Sick Pay: Sick pay starts after just 6 months of service.

At Landmarc, we don't just offer benefits – we invest in your future, your well‑being, and your career. Join us today and take advantage of everything we have to offer!

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