Job Description
Role Overview\n\nA hands-on, customer-facing position supporting order flow and client relationships within a busy industrial door company. Ideal for someone with experience in B2B customer service or internal sales, especially in technical or engineering environments.\n\n🔑 Key Responsibilities\n\n• Manage and nurture relationships with regular clients\n\n• Process enquiries, quotes, and orders\n\n• Coordinate with warehouse and engineering teams\n\n• Assist with dispatch prep and stock handling\n\n• Maintain CRM records and follow up on quotes\n\n• Support stock takes and resolve basic order issues\n\n👤 Candidate Profile\n\n• Background in customer service, account management, or internal sales\n\n• Experience in industrial, construction, or technical sectors preferred\n\n• Strong communication, organisation, and multitasking skills\n\n• Proficient in Microsoft Office; CRM experience a plus\n\n• Practical, team-oriented, and detail-focused\n\n🎓 Qualifications\n\n• GCSEs required; A Levels desirable\n\n• Additional training in warehousing or customer service is a bonus\n\n💼 Package\n\n• £26k–£30k salary\n\n• Bonus scheme\n\n• 25 days holiday + bank holidays\n\n• Pension, on-site parking, and full training\n\n• Supportive team with career progression
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