A technology services company in Manchester is seeking a 1st Line Support Engineer to assist users with technical issues. The role requires IT industry experience, familiarity with ITSM tools, and strong communication skills. Responsibilities include managing service requests, recording incidents, and supporting IT environments. Candidates should have a proactive attitude and a willingness to learn. This position emphasizes customer service and collaboration in a diverse and sustainable working environment. #J-18808-Ljbffr