Job summary
As ICC Administrative Assistant you will provide clerical support to the district nursing and therapy teams based within Carlisle ICC.
You will work with other administrators, health and social care professionals to develop the ethos of multi-disciplinary, integrated care and seamless services ensuring that patient care is delivered to the highest possible standard.
We have one post based at Brampton Hospital within the ICC Hub.
Please add to your application if you only want to be considered for one site.
Main duties of the job
As an Administrator, working with a level of supervision, you will maintain administrative systems and records to enable the teams to deliver effective community services and to ensure that the office environment is safe, appropriately maintained and equipped.
* Provide administrative support service including;
* Deal with queries via telephone, relaying any relevant messages when required.
o Process inbound and outbound mail
o Filing, storage, tracking and archiving of patient records using Trac-It and PODFATHER.
o Ordering stock and maintaining stock control
o Word processing
o Laminating
o Photocopying/scanning
o Minute taking
o To create and maintain reports, spreadsheets and correspondence using a variety of computer packages including Word, Excel and Outlook.
o Produce letters
o Order equipment on behalf of clinical staff
o Support with the management of lease cars
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
18 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
262-A A
Job locations
Brampton Hospital Or North Carlisle Medical Practice Eden Street
Brampton
Carlisle
CA8 1TX
Job description
Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP:
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
AHP - Return to Practice Job Advert information(Please ask recruiting manager and delete if not appropriate) This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £ Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £ administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description
Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP:
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
AHP - Return to Practice Job Advert information(Please ask recruiting manager and delete if not appropriate) This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £ Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £ administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
* GCSE English and Maths or equivalent
* Willingness to undertake NVQ level 2 Business Administration
Desirable
* NVQ 2 in Business Administration/ Customer Service
* ECDL or equivalent
Knowledge and Experience
Essential
* Able to demonstrate working knowledge of Microsoft Outlook and Microsoft Office components.
Desirable
* Basic experience of working in an office environment.
* Health or Social Care Work or volunteer experience
* Understanding of need for confidentiality
Skills and Aptitude
Essential
* Good organisational skills
* Good verbal and written communication skills
* IT skills including word processing, spreadsheets, data capture and processing.
Desirable
* Desk top publishing
Personal Attributes
Essential
* Self motivated and able to work both independently and as part of a team
* Ability to stay calm when under pressure
* Responsible and caring attitude with a calm and patient manner
* Able to switch tasks regularly throughout the day
Other requirements
Essential
* Ability to be adaptable and flexible and work with different teams or from different locations if required to provide holiday/sickness/vacancy cover.
* The ability to travel independently
Person Specification
Qualifications
Essential
* GCSE English and Maths or equivalent
* Willingness to undertake NVQ level 2 Business Administration
Desirable
* NVQ 2 in Business Administration/ Customer Service
* ECDL or equivalent
Knowledge and Experience
Essential
* Able to demonstrate working knowledge of Microsoft Outlook and Microsoft Office components.
Desirable
* Basic experience of working in an office environment.
* Health or Social Care Work or volunteer experience
* Understanding of need for confidentiality
Skills and Aptitude
Essential
* Good organisational skills
* Good verbal and written communication skills
* IT skills including word processing, spreadsheets, data capture and processing.
Desirable
* Desk top publishing
Personal Attributes
Essential
* Self motivated and able to work both independently and as part of a team
* Ability to stay calm when under pressure
* Responsible and caring attitude with a calm and patient manner
* Able to switch tasks regularly throughout the day
Other requirements
Essential
* Ability to be adaptable and flexible and work with different teams or from different locations if required to provide holiday/sickness/vacancy cover.
* The ability to travel independently
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Brampton Hospital Or North Carlisle Medical Practice Eden Street
Brampton
Carlisle
CA8 1TX
Employer's website
(Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Brampton Hospital Or North Carlisle Medical Practice Eden Street
Brampton
Carlisle
CA8 1TX
Employer's website
(Opens in a new tab)