Digital Operations Specialist [6 Months FTC]
Head Office Stoke
E-commerce
We are currently recruiting for a Digital Operations Specialist to join our Ecommerce team on a fixed-term contract. Reporting to the Global Head of Digital Operations, this role will play a key part in supporting the delivery, performance, and continuous improvement of digital technology and services across our global ecommerce operation and vendor network.
This is a hands-on role suited to someone who thrives in a fast-paced environment and enjoys taking ownership of operational delivery rather than purely managing or delegating tasks. The successful candidate will be technically minded, highly organised, and capable of managing multiple workstreams while developing expertise across a broad range of systems, processes, and technologies.
You will have the ability to translate technical issues into clear, practical language for both business and technical stakeholders, and be confident communicating complex processes to audiences at all levels, including senior leadership teams. Strong relationship-building skills are essential, as the role involves working closely with internal stakeholders and external vendors across the global business.
We are looking for someone who remains calm under pressure, demonstrates excellent time management and organisational skills, and can motivate others in demanding, ...