Schoen Clinic Chelsea is looking for an organised, motivated, and patient-focused Medical Secretary to join our dedicated team on a permanent, full-time basis .
This is an exciting opportunity to play a key role in supporting our team and ensuring exceptional service for our patients. If you thrive in a busy clinical environment and enjoy being the go-to person for administrative excellence, wed love to hear from you.
About the Role As a Medical Secretary, you will be responsible for providing high-quality administrative and secretarial support to our consultants and clinical teams. Your role will be essential in ensuring smooth patient pathways and efficient clinic operations.
Key Responsibilities Managing our clinical teams diaries and scheduling patient appointments
Typing and preparing clinic letters, medical reports, and correspondence
Handling telephone and email enquiries with professionalism and compassion
Coordinating referrals, investigations, and follow-up appointments
Maintaining accurate patient records and ensuring confidentiality at all times
Supporting patients throughout their journey with helpful, clear communication
Liaising with internal teams to ensure seamless service delivery
What Were Looking For Previous experience as a Medical Secretary or in a similar healthcare admin role
Excellent communication and interpersonal skills
Strong attention to detail and exceptional organisational ability
Confident using clinical systems and Microsoft Office
A proactive, positive approach and commitment to outstanding patient care
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