Overview
| 9526 | permanent contract | 37 hours per week | £43,822 to £48,227 per annum | Grade K | Norwich
This is an exciting opportunity to join the Emergency Duty Team (EDT). EDT is a generic team, this includes adult social care, childcare and assessments under the Mental Health Act. Approved Mental Health Professional would be advantageous in relation to the Emergency Duty Teams statutory work under the Mental Health. The Emergency Duty Team is a great opportunity for Social Workers to practice generically, utilising all skills and knowledge gained in your Social Work training. Help, support and training will be provided if your experience lays in either adult or child social care to learn other areas of practice.
Responsibilities
* Respond to emergencies that cannot wait until the next working day, including Mental Health Act Assessments, child in need/child protection and adult safeguarding/supporting vulnerable people to remain at home via organising additional support.
* Triaging, risk assessing and prioritising urgent cases; maintain clear and effective communication in all forms.
* Work within a team that includes social workers, Assistant Practitioners, Call Handlers, Managers and Service Managers; attend regular supervisions and monthly team meetings.
* Work as part of a generic team and have opportunities to attend regular training in both Adult and Children's Services to keep skills up to date.
* Maintain ongoing mandatory training if you are seeking to become or are an Approved Mental Health Professional (AMHP).
* Collaborate with out-of-hours services and other agencies in both voluntary and statutory sectors.
Requirements & Qualifications
* Minimum of 3 years post-qualifying experience and have obtained your first year ASYE/NIPE as a newly qualified Social Worker.
* AMHP would be advantageous for statutory work under the Mental Health Act.
* Excellent communication skills and ability to work autonomously during overnight shifts when required.
* Willingness to work in a 24/7 rolling shift pattern and deliver high-quality social work in emergencies.
Shifts, Location & Benefits
* Rolling shift pattern over an 8-week period with coverage of evenings, nights, days, weekends and Bank Holidays (bank holidays paid at double time; weekend enhancements apply).
* Full-time position; part-time applications considered – please indicate in your application.
* Location: Norwich, Norfolk (county). The role includes benefits such as a £2000 welcome payment for qualified and experienced Social Workers/Occupational Therapists (grade J and above), Practice Consultants and Team Managers new to Norfolk County Council (amount repaid if leaving within two years).
* Regular supervision and monthly team meetings in a supportive environment with experienced colleagues.
Training & Additional Information
If you are an AMHP or aspire to become one, you will attend regular mandatory training ongoing to maintain your warrant. You will have opportunities to attend training regularly in both Adult and Children's Services to keep your skills up to date. Norfolk is a county with a variety of attractions and a lively city of Norwich, as described in the original description.
How to Apply & Closing Dates
To view further information regarding the vacancy please click on the link below or for an informal discussion please call Team Managers: Janet Melville 01603 308658, Jo Felgate 01603 638216 or Debbie Marsham.
These are the closing dates found in the original description: Redeployment closing date: 25 January 2026; All other applicants closing date: 01 February 2026. If these dates are past, consider this role expired.
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