Overview
Heating Engineer role at Sureserve. The primary responsibility is to maintain and repair heating systems in clients' properties, ensuring heating and hot water systems operate efficiently and safely, and that repairs are completed in a timely manner to ensure customer satisfaction.
Key Responsibilities
* Carry out service and maintenance works on a variety of domestic properties across the region.
* Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
* Communicate updates and progress of work, completing the required paperwork electronically and manually.
* Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
* To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Attributes & Requirements
* Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
* Out of hours evening and weekend cover on a rota basis is required as part of this role.
* A friendly and professional attitude to build strong relationships with clients and tenants.
* It is important that we complete all the appropriate criminal and reference checks before you start working with us.
What We Offer
* Company vehicle and fuel card
* Uniform and mobile device
* Support provided for professional qualifications
* Employee wellbeing programme, occupational health support, telephone support – counselling for staff
* Service level awarded annual leave
* Enhanced maternity and paternity packages
* Dental/Healthcare cash plan
* Cycle to Work Scheme
* Electric Vehicle Leasing Scheme
* Gender and Equality Working Group
* Sureserve Academy – platform for development, career progression
* Employee Voice programme
* Social activities for all teams
* Sureserve Legends – celebrating ways employees live our values
Equality, Diversity & Inclusion
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We offer reasonable adjustments during the recruitment process for individuals who may require them.
Additional Information
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.
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