Overview
Bodyshop Service Advisor in the Dorking area. This is a fantastic opportunity to join an established and growing accident repair group with an excellent reputation for quality, teamwork, and professional development. You’ll be joining a forward‑thinking organisation that values its people, rewards achievement, and offers genuine career progression within a supportive environment.
Basic £30,000, OTE £34,000. Working hours: 8:00am–5:30pm, Monday to Friday, with 1-in-4 Saturday mornings. Refurbished, industry‑leading site. Ongoing training and development.
Location: Dorking area.
Please apply with your current CV.
Responsibilities
* Act as the main point of contact for customers throughout the repair process
* Coordinate communication between customers, technicians, and insurers
* Prepare accurate estimates, manage repair documentation, and oversee job progress
* Deliver outstanding customer service, ensuring every experience is smooth and professional
* Support the team to meet targets while maintaining high quality standards
Requirements
* Proven experience as a Service Advisor, ideally within a bodyshop or automotive environment
* Excellent communication, organisational, and problem‑solving skills
* Strong attention to detail and IT proficiency
* A team‑oriented, proactive, and customer‑first attitude
* Full UK driving licence (maximum 6 points) required
Salary and Benefits
* Salary: £30,000 basic
* Bonus: Quarterly group bonus (£1,250) + annual performance bonus (£3,000)
* Hours: Monday–Friday 8:00am–5:30pm; 1 in 4 Saturdays 8:00am–12:00pm
* Holidays: 23 days + bank holidays
* Benefits: Comprehensive company benefits package and ongoing training
* Parking: Local parking available
Additional Information
This is a great chance to join a respected and stable accident repair group where hard work is recognised and career growth is encouraged. Apply now!
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