Join to apply for the Head of Data, Analytics & Insights role at Unbiased.
Unbiased is an AI‑enabled financial advice platform, empowering people to make confident financial decisions and delivering unrivalled growth for advice firms. With the greatest wealth transfer in history now underway, Unbiased connects people to trusted advice across pensions and retirement, inheritance planning, mortgages, accountancy, and more. The Unbiased platform applies advanced models trained on a rich dataset of user activity to intelligently match individuals with qualified advisers, providing the easiest and most reliable way to access financial expertise.
Since 2010, Unbiased has generated over $100 billion in AUM opportunities for financial advisers, with 65% of prospects new to advice. Reaching more than 10 million consumers annually, it is the leading source of client demand in the industry.
The Role
We are looking for a Head of Data & Analytics to shape how Unbiased will use data to grow our business over the next five years. This is a pivotal leadership role, responsible for shaping our data strategy, developing an existing high‑performing team, and ensuring data is a core asset driving both internal decision‑making and customer value. AI is a core part of our strategy, so you will be experienced with and excited by AI and the commercial opportunities it brings. You’ll be a strategic player‑coach who is experienced in having strategic discussions and also comfortable with being hands‑on. You’ll work closely with the senior leadership team and be a key partner for our marketing, commercial, finance and product teams.
In a nutshell, you’ll be responsible for…
* Define and own the company‑wide data & analytics strategy
* Partner with relevant teams to leverage ML & AI for commercial outcomes
* Develop and scale a high‑performing data function (engineering, analytics, science)
* Act as a thought leader on data maturity and governance, championing a data‑driven culture across the company
Product & Customer Value
* Partner with product management to productise data for commercial outcomes and bring it to market
* Drive innovation in how Unbiased accesses and benefits from our data (e.g., benchmarking, predictive insights, anomaly detection)
Data Infrastructure & Governance
* Overall responsibility for data architecture and pipelines to support current and future needs
* Ensure best practices in data governance, quality, security, and compliance (e.g., GDPR, ISO standards)
* Own relationships with relevant technology vendors and manage data platforms and tools
Analytics & Insights
* Deliver actionable insights that guide strategic and operational decisions
* Partner with commercial, product, and customer success teams to improve performance through data
* Lead the development of dashboards, reporting, and self‑service analytics capabilities
Team Development
* Mentor and inspire data professionals, creating a culture of excellence and curiosity
* Balance strategic vision with hands‑on leadership, especially in the early stages of building the function
To succeed, you’ll need…
We’re looking for a senior data leader who combines technical expertise and commercial acumen with marketplace experience.
* 10+ years’ experience in data, with at least 3–5 years in management and leadership roles
* Strong applied econometrics skills, including statistical models to forecast performance and analyse customer and market behaviour
* Proven experience in a two‑sided marketplace, with understanding of consumer and customer behaviour, supply/demand modelling, marketplace economics and marketplace metrics (incl capacity modelling, demand forecasting, dynamic balancing)
* Statistical and analytical skills including experimental design, predictive modelling, pricing & elasticity modelling, segmentation and funnel analytics for multi‑stage interactions
* Proven experience designing and scaling data architecture, analytics, and governance in a SaaS or tech‑driven environment
* Hands‑on skills in modern data stacks (e.g., cloud warehouses, ETL/ELT pipelines, BI tools, specifically Looker)
* Strong stakeholder management – able to translate data insights into business impact and communicate with execs, engineers, and non‑technical teams
* Track record of building and developing high‑performing data teams
* Experience in SaaS or fintech (in addition to marketplace)
* Familiarity with outcome‑based analytics in B2B products
* Demonstrable experience of data monetisation and opportunity discovery
* Knowledge of A/B testing and Google Analytics
Our Shared Values…
* Be relentless about progress – work at pace to solve problems, navigate blockers and prioritise company OKRs.
* Own it and get it done – take ownership of projects, involve the right people at the right time and make meaningful contributions.
* Share and seek input – proactive in seeking and acting upon feedback, being open, sharing knowledge and communicating.
* Enjoy the journey – ensure cross‑team collaboration and celebrate achievements of peers.
How we’ll take care of you:
Investment in your Development
Alongside in‑house training, you’ll be allocated a generous yearly allowance to invest in your career development.
Investment in your Wellbeing
Your wellbeing is a top priority. You’ll benefit from an annual wellbeing allowance and a private medical insurance plan for you and any family members.
Social Events
We’re a social bunch so you can expect plenty of activities based in and around our vibrant office in the heart of Farringdon.
The Usual Benefits
* Holiday – you’ll receive plenty of holiday to recharge; work‑life balance is super important (birthday is paid annual leave).
* Flexible working – we’ll work with you to find the balance of office‑based work and remote working.
* Pension – salary sacrifice scheme with Unbiased contributing above the minimum required amount.
* Private Medical Insurance – add dependants and spouse.
* Payroll Giving – donate to charities via salary sacrifice.
* Life Insurance
* Cycle to work scheme
Data Privacy
Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed. It will then be destroyed or deleted. We retain de‑personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.
Once a person has taken up employment with Unbiased, a file relating to their employment will be kept secure and used only for purposes directly relevant to that person’s employment. When employment ends, the file will be retained in accordance with our retention schedule and then deleted.
Equal Opportunity Employer
We are a female‑founded company and an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.
Email: talent@unbiased.co.uk
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