Job Description
#BrightenYourSpark Come and join us as a results-driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.
The role:
As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert at hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant.
The Electrical Sales Manager will be commercially driven and excel in business development and account management. You will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You will naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!
Key Responsibilities:
1. Drive new customer acquisition (increasing footfall and sign-up to Trade Accounts) and follow up to ensure that quotes are provided and convert into sales.
2. Build and maintain relationships with new and existing trade and retail customers.
3. Maximise sales potential by seeking opportunities for linked sales or upselling products within the electrical category (e.g., Cables and accessories).
4. Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitability.
5. Support branch colleagues to understand our electrical products and opportunities to link sell (e.g., Boiler packs/CO Alarms).
6. Maintain product stock, ensuring the branch has the correct product offering for the location.
7. Build a network, create awareness of the offering, and drive the business by promoting local events, supporting key customer meetings, and maximising opportunities to sell Electrical and Renewables products.
8. Ensure strong understanding of Electrical and Renewables Products and relevant product terminology, stay updated on regulation changes using NICEIC, and be aware of our product offerings.
9. Provide excellent after-sales service, managing delivery efficiently via branch and courier services, and communicating with customers to ensure timely delivery.
You:
Will have an innovative and agile approach to identify growth opportunities. Enjoy working collaboratively with a focus on results, and are committed to acting with integrity and honesty.
Required skills and competencies:
* Tenacity and resilience
* Pro-active sales approach with a strong desire to win and grow new business
* Previous Electrical merchanting experience
* Excellent communication skills
* Electrical product knowledge and technical understanding
* Self-confident and self-motivated, able to work independently and as part of a team
* Commercial acumen with understanding of impact on the bottom line
About us:
From boilers to bathroom suites, tubing to towel rails, and everything in between, City Plumbing has all the products our customers need to complete the job. We pride ourselves on selling quality plumbing and heating products to trade and retail customers and are excited about our future.
We prioritize our colleagues' success and happiness, providing tools and support for career growth, along with a comprehensive benefits package including bonuses, discounts, life assurance, family policies, mental health support, and flexible working options.
Our culture:
We are committed to creating an inclusive environment that celebrates diversity and values every individual. We encourage you to bring your whole self to work and enrich our culture.
We undertake Basic Criminal Record Disclosures for candidates offered employment within our branches that undertake deliveries for British Gas, post-offer.
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