Medical Director HUM2N
Summary
HUM2N is a healthcare brand which is the antidote to mainstream medicine. HUM2N launched in 2020 and currently operates out of a 4500 sq ft state-of-the-art, futuristic lounge in trendy Chelsea, London. At HUM2N, we use biology to understand your past, and cutting-edge science to transform your future. Health has traditionally been defined as “the absence of disease”, with traditional medicine solely focusing on treating symptoms. It’s time for a new era of healthcare. We believe healthcare starts when you’re healthy.
Our mission is to uncover the root causes, and resolve, prevent, and optimise our clients’ health to reach their true potential - no matter where they are on their journey.
We do this through our personalised health programmes delivered by our physician-led team, cutting-edge therapies at our HUM2N Lounge, ongoing health expert support and through our powerful range of medical-grade supplements. The HUM2N lounge offers treatments. In the future, HUM2N will scale the lounges globally and provide B2B products to clinicians that HUM2N will train in our academy.
Minimum Experience
Management & Leadership: 3 years of managing and leading clinical teams in healthcare organisations, inc CQC leadership experience, and service design.
Clinical Experience: 10+ years of direct clinical experience in primary or secondary care, with 5+ years of experience in Functional Medicine.
Qualifications: CCT in medical speciality egMRCGP, Functional Medicine.
Education: Delivering education to physicians and healthcare teams.
Research: Involvement in design and execution of research, published.
Medical Director
The Medical Director is a senior leadership role responsible for overseeing the medical operations and ensuring the highest standards of care and patient safety within the organization. The Medical Director plays a critical role in shaping clinical policies, driving medical strategy, and ensuring alignment with the organisation's overall goals. They will be supported by the medical board inc Director of Functional Medicine and work closely with the founder and CEO. As we seek to scale the reach of the personalised medicine we are offering.
Key Responsibilities
Medical Leadership and Strategy
* Develop and implement the clinic’s overall medical strategy, focusing on longevity, preventative care, and regenerative and functional health in conjunction with Dr Enayat.
* Establish and update clinical protocols and standard operating procedures (SOPs) to ensure consistency and quality in patient care delivery. Safeguard alignment with the latest advancements in longevity, functional, regenerative medicine, and wellness.
* Provide clinical oversight for the safe and effective use of clinic therapies
* Ensure training and development for staff is in place, with clinical performance management 121s and development plans for each client facing practitioner.
* Develop clinical team leads eg NT, clinic therapies, DC lead, aesthetic lead; and provide a system for them to be able to operate effectively in.
* Lead the clinical integration of medicine with clinic based services - aesthetics and therapies to ensure a comprehensive, patient-centred approach.
* Act as the key communicator of medical objectives to the clinic's board, administrative teams, and external stakeholders, providing strategic insights and updates on clinical performance.
Patient Care and Clinical Excellence
* Develop and oversee patient care standards, policies and protocols, ensuring they meet the highest standards of safety, effectiveness, and patient satisfaction.
* Set measurable performance indicators like client recovery times and treatment efficacy/outcome.
* Conduct client consultations, assessments, and diagnostic evaluations for patients seeking functional and longevity medicine and wellness treatments.
* Supervise the administration of treatments, particularly high-risk therapies, and ensure they adhere to regulatory standards and best practices.
* Oversee the clinical team in delivering comprehensive health plans to patients that address root causes of chronic conditions and optimise overall well-being.
Regulatory Compliance and Quality Assurance (work with Operations)
* Provide strategic oversight of clinical operations including practicing privileges and HUM2N health services, delegating day-to-day management to the clinic operations manager and department leads. Maintain oversight of quality assurance projects and audits, ensuring compliance with Care Quality Commission (CQC) standards, GDPR, and other regulatory bodies.
* Share oversight with the CEO/COO of the CQC registered Manager / Clinical Operations Manager to ensure quality assurance projects and audits are completed as per CQC requirements.
* Continuously review patient outcomes and clinical data to refine and improve care protocols.
* Develop systems to identify and mitigate clinical risks, such as adverse events or breaches of patient confidentiality.
Team Leadership and Development:
* Manage and mentor a team of practitioners, including physicians, nutritional therapists, and wellness specialists, ensuring alignment with the clinic's mission and values; and practice privileges team.
* oversee the onboarding process of health practitioners
* Provide clinical training to staff on emerging longevity-focused treatments and functional medicine protocols, and oversee training and development plans per practitioner for them to meet their JD with excellence.
* Foster a culture of continuous learning, clinical excellence, and innovation within the clinic.
* Establish and govern a framework for the ongoing evaluation for the clinical team.
Practising Privileges Doctors' Management and Governance:
* Oversee governance protocols for all practising doctors, ensuring they comply with clinic policies, UK medical standards, and continuing education requirements. Implement regular reviews and assessments to ensure the consistent quality of care provided by the medical team.
* Establish a framework for the ongoing evaluation of practising doctors.
* Regularly review and renew practising privileges, overseeing the conduction audits by the cqc registered / clinic operations manager to verify ongoing compliance with clinical and ethical standards.
* Implement robust governance policies to protect the clinic from performance issues, malpractice claims, or non-compliance among practitioners, ensuring patient safety and clinic reputation.
* Drive referrals into HUM2N services from PP through education, and engagement.
Business Development and Collaboration
* Work closely with the CEO and COO in business development to explore new opportunities for clinic growth, partnerships, and service expansion both in the UK and Internationally.
* Collaborate with external healthcare providers, insurers, and suppliers to establish partnerships that enhance service offerings and reduce costs.
* Foster relationships with academic institutions, industry leaders, and research organisations to promote clinical innovation and explore new revenue streams, such as partnerships in clinical research, product development, or industry affiliations.
Medical IT Systems and Data Integration
* Ensure that data from patient treatments, diagnostics, and wearable health technologies are effectively integrated into clinical practice to support personalised care plans and long-term health monitoring.
* Collaborate with IT and tech teams to explore emerging health technologies, such as AI-driven diagnostics, telemedicine platforms, and wearable technologies, to improve the clinic’s diagnostic capabilities and patient engagement.
* Leverage data analytics to monitor clinical performance, patient outcomes, and business metrics, translating insights into actionable strategies.
Educational Initiatives and Events
* Foster a learning environment by providing education on key wellness topics such as Longevity medicine, functional medicine, and clinic therapies offered at the clinic.
* Oversee the development of patient education, including information and instructional materials, webinars, and one-on-one consultations, to enhance patient understanding of their treatment plans and the science behind functional and longevity therapies.
* Design and implement ongoing training / educational programs.
* Spearhead community outreach programs, such as health seminars or preventive care workshops, to enhance the clinic's public profile.
* Driving and measuring medical referral quantity, quality, outcome and revenue.
Industry/ Clinic Representation
* Represent the clinic at conferences, seminars, and other industry events to promote its vision and services. Represent the clinic’s expertise and leadership in the field of functional medicine and longevity through PR, national and international media outlets, journals and more.
* Represent the clinic as a speaker at conferences, industry events, and medical symposia focused on functional medicine and HUM2N Methodology, illustrated by evidence collected (case studies, research).
* In the absence of the CEO, serve as the on-site clinical leader, interacting directly with patients, addressing their concerns, and maintaining the clinic’s operational continuity. Ensure visibility and active engagement with both clients and staff.
Evidence, Research and Innovation
* Build body of evidence, case studies, publications, research studies, testimonials.
* Lead / collaborate on clinical research initiatives related to longevity, regenerative & functional medicine, and other innovative treatments. Partner with academic institutions, biotech firms, and industry players to develop and implement new treatments that push the boundaries of healthspan and longevity interventions.
* Ensure that new treatments and protocols introduced in the clinic are based on rigorous scientific evidence and contribute to the field of longevity and wellness.
* Partner with universities or research institutions to advance medical knowledge and contribute to peer-reviewed publications.