Salary: £35,000 - 40,000 per year Requirements: Advanced analytical skills using Excel, SQL, and Power BI (DAX / Power Query) Forecasting and Planning experience in large scale operations (Field and/or Contact Centres) Experience in building, developing, and maintaining Excel forecasting models Ability to use Excel at an advanced level to design and manage complex forecasting models Awareness and ability to create and develop models and solutions for problem-solving activities and scenario modelling Strong modelling skills to develop and build from concept to strategic solutions in Demand Planning Ability to create reports in Power BI, knowledge of Tableau or other analytical/reporting solutions Responsibilities: Conduct forecast modelling on a weekly, daily, and hourly level for customer demand planning Utilize multiple statistical forecasting methods to analyse and extract insights from large data sets using SQL Produce accurate weekly demand forecasts (rolling 0 - 26 weeks) across lines of business Manage seasonality factors, volume driver analysis, and special event forecasting Provide insights to enable Operational leads and Resource Planning teams to make informed decisions Produce and maintain forecast analysis and operational performance reporting Support the Senior Planning and Forecasting Manager with long-term forecasting and planning processes Forecast daily demand requirements to optimize KPIs and SLAs Share best practices with colleagues and stakeholders in the Forecasting & Planning team Continuously review performance to ensure forecast accuracy and incorporate lessons learned into future forecasts Technologies: Business Intelligence DAX Excel Support Power BI Power Query SQL Tableau More: We are a leading UK B2C Logistics & Supply Chain organization, seeking to expand our Operations Forecasting & Planning team with a Business Intelligence Analyst. Here, you will have the opportunity to join a large and collaborative data team, driving advanced forecasting capabilities across our national customer support operations. We offer a dynamic work environment that encourages growth and development. last updated 12 week of 2026