Join to apply for the Associate Account Manager - Dutch role at Concentrix Limited Company
1 week ago Be among the first 25 applicants
Job Description
The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Associate Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
* Ensure that client's customers are satisfied with our client's services and resolve escalated issues
* Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
* Evaluate our client's customer needs and propose potential solutions
* Be a single contact for our client's customer
* Use data to fix customer concerns/roadblocks prohibiting satisfaction
* Manage external competitive pressures and handle objections
* Work with multiple partners, building relationships with decision-makers at all levels
* Manage sales territory and achieving monthly quotas
* Negotiate in tough situations
* Identify risk and barriers to success; develop contingency plans
* Identify opportunities for additional product or service sales
* Use data to help influence buying/renewal process
* Work with a team and report directly to a Sales Manager
Location
GBR Liverpool - The Plaza, 100 Old Hall Street
Language Requirements
Dutch (Required), English (Required)
Time Type
Full-time
Seniority level
Entry level
Job function
Sales and Business Development
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Concentrix Limited Company by 2x
Get notified about new Associate Account Manager jobs in Liverpool, England, United Kingdom.
#J-18808-Ljbffr