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Deli assistant, front of house shift lead

Bristol (City of Bristol)
The Mall Deli
Deli assistant
Posted: 21 February
Offer description

Pay: £12.80-£13.30 per hour

Permanent, 35–40 hours per week

Weekend work required.

The Role

This is a hands-on front of house leadership role for someone confident, proactive and experienced in hospitality. You will play a key part in the day-to-day running of the deli, leading shifts from the front while delivering warm, professional customer service.

You must be comfortable taking ownership of the shop floor, supporting the manager and assistant manager, and ensuring high standards are maintained across service, cleanliness and organisation at all times.

Your responsibilities will include:

* Leading front of house service during shifts
* Serving customers with warmth, efficiency and attention to detail
* Preparing and serving barista-quality coffee
* Maintaining a clean, organised and welcoming shop floor
* Managing and placing orders as required
* Supporting daily open and close-down procedures
* Working closely with the manager and assistant manager to help drive standards and smooth operations
* Stepping up to run the store confidently when required

This role suits someone who thrives in a busy environment, loves serving customers, and takes pride in creating a positive atmosphere for both guests and team members.

About You

* Previous hospitality experience essential
* Senior hospitality experience preferred
* Confident leading a shift and supporting a small team
* Proactive and solution-focused
* Friendly, professional and calm under pressure
* Reliable, organised and consistent
* Excited to be part of a close-knit, quality-led team

Why Join Us

* Warm, supportive team with no egos
* Opportunity for progression as the business grows
* Real responsibility and input in a respected, independent deli
* Staff discount plus additional Christmas discount
* Company pension

How to Apply

Email with:

* A short note about yourself
* Your CV
* Your availability

We welcome applicants from all backgrounds who have the right to work in the UK.

Job Types: Full-time, Permanent

Pay: £12.80-£13.30 per hour

Expected hours: 35 – 40 per week

Benefits:

* Employee discount
* Store discount

Work Location: In person

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