Basic Salary: £32,000 per annum depending on experience +bonus +overtime (OTE around £40k)
Main duties include:
· Identifying vehicle parts, picking, selling, maintaining high levels of customer satisfaction and ordering/supply.
· Proactively calling potential new or existing customers to upsell any products or promotions.
· Liaising with suppliers for ordering non-Volvo parts and ensuring job cards contain correct parts information ready for the admin team to invoice.
· Using a computerised parts system and a main agent catalogue system.
· General warehouse duties: stock control, liaising with suppliers and delivering parts when necessary.
· Covering service parts counter as and when requested
Essential Requirements
· Knowledge of vehicle type and parts, HGV experience would be preferable.
· The ability to build & grow customer relations.
· Confident using a computerised parts system
· Experience of; stock management, causal parts and following parts processes with attention to detail.
· Experience with handling warranty
· An effective communicator with commitment to providing excellent customer service.
· Organisational skills and ability to work on own initiative under pressure.
· A positive, can do attitude
· The ability to work efficiently as an individual but also as part of a team.
· The ability to adapt and implement change to continue to drive future sales
Desirable Requirements
· Trailer product knowledge would be an advantage.
· Previous experience of Impact Parts System.
· Driving licence.
· Forklift licence.
Hours:
42.5 hours per week. Monday to Friday 8 am to 5 pm. ½ hour lunch (unpaid)
Every other Saturday: 07.30 – 12.00 noon (This is paid at overtime)
Benefits include:
· 31 days holiday inclusive of bank holidays rising to 33 with service.
· Auto-Enrolment Pension Plan.
· Free Life Assurance.
· Bonus Scheme.
· Authorised overtime paid at time and half after 42.5 hours per week.
Shortlisted candidates only, will be contacted in approx. 3 weeks.
MC Truck & Bus Ltd (part of the MC Group) is a successful and established truck dealer in the South of England. We operate multi-franchised dealer points alongside a dynamic rental business. We are looking for a front counter Parts Sales Adviser to join our Burgess Hill Depot. Applicants must be target orientated with previous experience of working within the motor industry preferably the Truck, Bus or Trailer industry.
Job Types: Full-time, Permanent
Pay: £32,000.00-£40,000.00 per year
Benefits:
* Company pension
* Free parking
* Life insurance
* On-site parking
Experience:
* Vehicle parts: 1 year (preferred)
Work Location: In person