Senior Membership Administrator Membership Organisation
Coventry-based | Office: Mon–Thurs | WFH: Fridays
£12-Month Maternity Cover
We are seeking a Senior Membership Administrator for a 12-month maternity cover role to oversee the membership offering.
You’ll play a central role in delivering first-class service to members, leading the Membership Administrator, and driving operational excellence across key membership functions. This is a varied and rewarding position offering the opportunity to engage with senior stakeholders, manage high-quality communications, and maintain vital systems.
Supervising and coaching a Membership Administrator
Leading internal systems and platforms (CRM, CMS, IT liaison, website updates)
Coordinating staff onboarding, health & safety, and wellbeing initiatives
Managing data integrity, directories, and CRM updates
Helping deliver a high standard of administration across the team
Proven ability to manage systems (CRM, CMS), with excellent IT literacy
Customer-first mindset and professional telephone manner
Basic HTML knowledge desirable
Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.