Job Description
Sureserve is seeking a delivery-focused Head of Client Integrations & Mobilisation to lead the successful onboarding of new clients in terms of their integration and reporting requirements. This high-impact role is responsible for defining, managing, and continuously improving the mobilisation process.
This role will also work strategically with Housing Management System vendors to standardise and simplify integration design and minimise complexity and maintenance.
Role Overview
1. Serve as the lead point of contact for new clients during the mobilisation phase, ensuring clear communication and strong working relationships. Maintain excellent relationships with Sureserve businesses Operations Directors and other senior personnel.
2. Work with Group bid teams to benefit bid process and demonstrate application of best-in-class solutions.
3. Working with housing management system vendors, define and own the standard approach for integrating clients into Sureserves solutions, including data interfaces, customer/client portals, system configurations, and business processes.
4. Lead and develop a multi-disciplinary team comprising developers, analysts, and data professionals to deliver smooth and successful client integrations.
5. Oversee all aspects of contract mobilisation relating to integrations, ensuring projects are delivered on time, within budget, and a...