Delaware North UK is hiring casual Profit Protection Compliance Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear. In an electric atmosphere like this, no day at the office is the same. As a Profit Protection Compliance Manager, you will be analysing and investigating stock and revenue discrepancies, supporting profit protection and risk administration, and collaborating with the Profit Protection and operations teams on event days. If you are the determined, data-driven, and focused Profit Protection Compliance Manager we are looking for, ready to use your operational excellence to drive great guest focus and experiences, take a shot at your new job with us. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. Competitive weekly pay
Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events, and plenty more still to come in 2026
Help us delight the world by applying today.
Deliver the Profit Protection and Compliance event day agenda and associated work activities
Carry out event day revenue and stock variance investigations, conducting kiosk, bar, and team observations to monitor performance
Carry out team member assessment audits within the Team Leader training program, providing feedback on performance and training, making recommendation to the Team Leader and wider full-time management to drive improvement
Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all team members are working in a safe and secure environment
Experience in profit protection or related field; no degree required
Experience in assessment and investigation analysis
Ability to accurately collect and analyse data and statistics
Ability to travel to support our stadium locations, if required
Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. Our business is all about people, and that includes you. With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. xkybehq And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!