Overview
As a Restaurant Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Restaurant Manager, you’ll lead your team in delivering KFC’s world‑famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.
Benefits
* Annual bonus up to £7,800pa (up to 20%, dependent on location and performance)
* Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
* Fabulous development opportunities including funded qualifications, leading to the next step in your career as a Site Operations Manager
* Flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work‑life balance
Responsibilities
Ensure that the KFC unit achieves, as a minimum, the financial targets agreed budget and P&L. Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally. Adhere to and ensure delivery of brand standards. Overall responsibility for driving consistent high quality customer service and sales.
Qualifications
* A proven track record in managing and leading teams in a high‑volume, retail, or catering brand environment
* Experience working to and delivering against budgets, P&L, labour costs and ratios, and cost‑saving initiatives
* Ability to build strong and positive relationships with stakeholders
* Experience motivating and increasing the performance of your team with mentoring, training, and succession planning
* Ability to remain calm under pressure in a pressurised environment
* Previous experience as an assistant general manager, deputy manager, restaurant manager, general manager, or store manager aspiring to grow into management
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