Hedin Automotive is a premier partner of the Mercedes‑Benz brand, serving regions such as Brooklands, Croydon, West Bromley, and Dartford. Our mission is to deliver superior automotive services for both Hedin Automotive and Mercedes‑Benz brands.
Exciting Opportunity: Retail Manager at Mercedes‑Benz of Brooklands
We are thrilled to unveil a career-defining opportunity for a Retail Manager at our prestigious Mercedes‑Benz dealership at Brooklands. This role is pivotal in driving retail operations, managing sales teams, and ensuring the delivery of high sales performance and customer service.
You will thrive in this role if you can demonstrate the following:
* Demonstrable retail management experience in the automotive sector
* Exceptional leadership capabilities to inspire and elevate a sales team
* A customer‑first approach, with a track record of enhancing customer satisfaction
* Strong understanding of sales dynamics and customer relations in a retail context
* Knowledge of sales strategies and financial principles relevant to the retail automotive industry
* Excellent communication, negotiation, and interpersonal skills
* Experienced with managing automotive financial services
* Ability to interpret financial data and make informed business decisions
* Passion for the Mercedes‑Benz brand and automotive technology
* Legal right to work in the UK
* Full UK Driving Licence
Key Responsibilities
* Supporting the daily retail operations of the sales team
* Developing and implementing strategies to meet sales targets and increase profitability
* Leading, training, and motivating the sales team to achieve outstanding results
* Ensuring the highest levels of customer service and satisfactionAnalysing market trends and competitor activity to adjust strategies accordingly
Summary
You will need to commit to working 45 hours per week. This role operates on a flexible 7‑day soft rota, meaning your hours may be scheduled across any day of the week. You will not work seven days consecutively - your working and rest days will vary week to week to support our business needs while ensuring you receive your regular time off.
Why Hedin Automotive?
* Competitive salary with performance‑based bonuses
* 25 days annual leave plus bank holidays
* Significant discounts on Mercedes‑Benz products and services
* Health and dental discount schemes
* Participation in a rewarding pension scheme
* Opportunities for professional growth and personal development
* A culture that values diversity, inclusion, and employee well‑being
Hedin Automotive London Ltd is an equal opportunities employer promoting an inclusive workplace free from discrimination. All successful applicants will be subject to background checks, including address and criminal history checks.
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