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Restaurant leader (general manager) (london)

London
Raising Cane's
General manager
Posted: 23 March
Offer description

Known for our great Crew and cool Culture, we follow a Work Hard. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Now is your chance to join the Team and Raise The Bar!
The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.
Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting
Ensures overall restaurant compliance to company standards, policies and laws
Hires and terminates management-level crewmembers including status change and payroll process
Develops management-level crewmembers including performance management
Acts as manager on duty, opens and closes the restaurant, manages cash handling
Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance
Enforces Raising Cane’s policies and standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Deploys crewmembers during a shift and provides exemplary customer service
Utilizes reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Achieves and maintains training restaurant status
Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics
Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
~ Able to measure performance, subjectively and objectively with a high level of emotional intelligence
~ Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
~ Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
~ Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant
~5+ years of restaurant or retail management experience
~ New restaurant opening and local restaurant marketing experience preferred
~ Possess a valid UK driver’s license

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