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Trust In SODA provided pay range
This range is provided by Trust In SODA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Want to be the backbone of critical infrastructure support in a fast-paced, high-impact environment?
Ready to join a collaborative team solving real-time network and IT challenges?
My client is hiring a 24/7 Network Operations Centre (NOC) Engineer to join their Belfast-based team. You’ll work in a structured shift pattern, supporting vital client systems and resolving incidents with precision and professionalism.
* First point of escalation for customer calls
* Logging & resolving faults via Remedy (95% first-touch resolution)
* Working within strict SLAs
* Maintaining accurate shift handovers & ticket updates
* Configuring/troubleshooting: Cisco, Juniper, Adtran switches/routers/DSLAMs/modems
* Managing circuit faults (ADSL, SDSL, Ethernet, NGA, MPF, SMPF)
* Liaising with third-party engineers/suppliers
* Supporting field engineers remotely
* Monitoring network health via SolarWinds
* Experience in IT Helpdesk or NOC environments
* Strong troubleshooting & escalation skills
* Enterprise network support (CCNA or equivalent preferred)
* Windows OS & server support
* Familiarity with ITIL & SLA-driven environments
* Excellent attention to detail & communication skills
* Eligible for Security Clearance
* Team-oriented, respectful, and collaborative mindset
What’s In It For You?
* 23 days annual leave (rising to 27) + option to buy more
* Paid volunteering day for charity or personal cause
* Gross Income Protection
* 2x Life Assurance
* Access to Employee Network Groups
* 15 weeks fully paid maternity/adoption/shared parental leave
* Career progression opportunities
* And much more!
If you're ready to be part of a mission-critical team and thrive in a 24/7 environment — apply now and make your mark!
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Information Technology
* Industries: Technology, Information and Media
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