About the role
Reporting into the Credit Control Manager, we are looking for a Credit Control Executive to contribute towards overall debt reduction while maintaining good relations with Merchants and both external and internal departments; and resolve issues, both internal and external to ensure smooth operations and prompt payment of subscriptions.
What you’ll do
* Chase overdue arrears by telephone, email and letter for active and non-active accounts (amounts)
* Uploading the arrears reports on system
* Maintain notes within the system following all communication with clients to provide accurate record as to the status of accounts
* Issuing settlement fee invoices
* Allocating payments on system for rental accounts
* Resolve daily queries both internally and externally (around standing arrears)
* Process credit card payments
* Liaising with customers regarding their lease agreement when required
* Dealing with chargeback reports for the overdue arrears to minimize terminations and chargebacks
This role is perfect for you if you have
* More than 12 months credit control experience
* Excellent attention to details and accuracy
* Excellent written and verbal communication skills
* Calm & confident telephone manner
* Ability to work under pressure & to deadlines
* Knowledge of Excel & Outlook
* Excellent organisation skills
* Team player
Why you should join myPOS
* Vibrant international team operating in hi-tech environment
* Annual salary reviews, promotions and performance bonuses
* myPOS Academy for upskilling and training
* Refer a-friend bonus as we know that working with friends is fun
* Annual individual training and development budget
* Teambuilding, social activities and networks on multi-national level
What we offer
* Health and wellbeing programme
* 21 days holiday
* Your birthday off (paid)
* Company events
* Company pension
* Referral programme
* Free eye test from Specsavers
* Access to PERKBOX
* Dress down Friday
Who we are
Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.
Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.
Pro tip
Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, you want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!
myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.
Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!
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