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About Interactive Investor
Interactive Investor is an award‑winning investment platform that puts customers in control of their financial future. We’ve helped investors for nearly 30 years, through market highs and lows, and are now the UK’s number one flat‑fee platform with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for pensions, ISAs and investments and offer access to over 20,000 UK and international options, including shares, funds, trusts and ETFs.
Purpose of the Role
The QA Test Analyst works as part of a dynamic delivery team reporting to the Software Test Lead. The role ensures the quality and reliability of our software through planning, execution, and reporting on testing across a range of projects, from small enhancements to multi‑million‑pound initiatives. Working closely with cross‑functional teams, the analyst plays a key role in both manual and automated testing across the full software development lifecycle.
Responsibilities
Test Planning & Execution
* Represent QA in both Agile and Waterfall delivery models
* Attend Agile ceremonies, provide input into test estimates, approaches and completion reports
* Create, maintain and execute manual test cases aligned to project requirements and user stories
* Conduct risk‑based testing in line with the overall strategy
* Define and input test data into the test environment, ensuring data accuracy before use
* Participate in analysis, design review and solution design meetings to gather information for future testing phases
* Work closely with all business areas to complete testing for internal and external customers
* Support test activities post‑implementation and during warranty periods
* Communicate progress to all interested parties within agreed timescales
Quality Assurance & Governance
* Ensure functional and non‑functional testing meets business and technical quality standards
* Adhere to test governance and approved tools (e.g., Browserstack for case management, JIRA for defect tracking)
* Own defect management: logging, tracking, prioritising and retesting
* Participate in reviews of requirements, design and analysis documentation
Tooling & Automation
* Identify manual test cases suitable for automation and collaborate with the automation team
* Maintain expertise in Browserstack, Postman and other core testing tools, supporting colleagues with system usage
* Conduct performance and load testing and support the testing of other non‑functional requirements
Continuous Improvement & Collaboration
* Identify enhancements to testing processes, tooling and standards
* Collaborate with internal teams and third parties (e.g., brokers, service provider software) to ensure quality outcomes
* Contribute to cross‑squad or breakaway squad initiatives as required
* Support internal compliance by ensuring adherence to regulatory standards (e.g., FCA)
Requirements
Technical Capabilities & Testing Expertise
* Demonstrable experience of manual testing and software delivery methodologies
* Experience of test strategies, planning, scripting, execution and reporting
* Familiarity with test automation principles and tools (Javascript, Selenium, JMeter, Appium)
Technical Proficiency
* Proficient with JIRA, Browserstack, Confluence, Postman
* Proficient in Microsoft Office applications
* Basic understanding of system architecture
* Experience of the software development lifecycle
Collaboration & Communication
* Confident communicator across technical and non‑technical audiences
* Strong stakeholder management and influencing skills
* Team player, able to work independently under minimal supervision
Industry Knowledge
* Understanding of financial products and services, especially investment and execution‑only stockbroking
* Familiarity with regulatory requirements (FCA) and operational risk management
* Understanding of current and emerging IT technologies
Skillset Required
* Resilient under pressure and able to manage conflicting demands
* Prioritise effectively and committed to project implementation
* Set an example of professionalism through personal attitude
* Flexible working approach
* ISTQB/ISEB certified (Foundation or Advanced level)
* Extensive testing experience in both Agile and Waterfall methodologies
* Background in the Financial Services industry
* Experience with Web and Mobile testing
* Proven experience managing testing across small and large‑scale projects
* Strong analytical and problem‑solving capabilities
Desirable
* Exposure to:
o Web technologies (especially Java platforms)
o Mobile application testing
o IBM iSeries/AS400, DB2, RPG
* Experience with performance and non‑functional testing tools
* CI/CD & DevOps familiarity: Jenkins, GitHub Actions, Azure DevOps, Docker, Kubernetes
* Cloud & Microservices knowledge: AWS, GCP, Azure and containerised testing
Benefits
* Group Personal Pension Plan – 8 % employer contribution, 4 % employee contribution
* Life Assurance and Group Income Protection
* Private Medical Insurance provided by Bupa
* 25 days annual leave, plus bank holidays
* Staff discounts on our investment products
* Personal & Well‑being Fund supporting physical and mental wellness
* Retail discount savings at a wide range of high‑street and online retailers
* Voluntary Flexible Benefits – tailor your benefits to suit your lifestyle
Please Note
We will do our utmost to respond to all applicants. However, due to the high volume of applications we’re currently receiving, if you haven’t been contacted within 30 days of application please consider unsuccessful.
Equality and Diversity
Interactive Investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments to support disabled applicants. We actively prevent all forms of discrimination, harassment and victimisation, whether direct, indirect, associative or perceptive.
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