Housing Assistant
South East Locality Office
Salary: £26,337 - £28,835
Hours: 36 per week, 52 weeks
The Homelessness Prevention and Housing Options team is at the frontline for tackling and preventing homelessness in Edinburgh. An exciting opportunity has arisen for a housing assistant to support housing officers with the prevention and statutory duty requirements to households who are homeless or threatened with homelessness.
The postholder will provide advice and support to customers to prevent and resolve homelessness by helping them remain in their home, or where this is not possible secure a home. The role will help with ongoing management of cases, ensuring that homeless applicants are accessing appropriate support, considering their full housing options and bidding appropriately to enable them to secure permanent accommodation.
The role will be administrative with ongoing customer contact, maintaining records and closing cases timeously. This will enable Housing Officers to focus on the provision of high quality and person-centred case work to assist households to resolve their homelessness.
The role will fulfil the Council's legislative duties and good practice requirements in collaboration with many other statutory services and partner organisations. The postholder should be resilient and have excellent organisational skills to work within a busy service area with competing demands.
Please note that that at any point in your employment you may be required to work in any one of the four locality offices or High Street at short notice.
This post is subject to a Basic Disclosure check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page ; target="_blank"> Our Behaviours - The City of Edinburgh Council
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Happy to talk flexible working.
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