Job Title: CFO Centre Manager
Salary: Up to £40,500 DOE
Location: Kent (base location of Chatham Hub)
Contract Area: Criminal Justice (CFO Evolution Programme)
Job Purpose
Lead the day-to-day management of the CFO Evolution Hub, including support workers and supply chain partners. Ensure compliance, performance delivery, and referral pathways within the criminal justice system to support participant rehabilitation and progress into employment or training.
Key Responsibilities
Operational Management
Oversee the day-to-day smooth running of the Hub and Pop-Up operations.
Host daily risk meetings and ensure a clean, safe, and organised environment.
Ensure safeguarding and health & safety standards are upheld and incidents escalated.
People Management
Direct line management of Hub staff.
Monitor performance and attendance, support staff development.
Conduct monthly audits and supervision meetings (PMF & MAF compliance).
Participant Management
Oversee eligibility assessments and action plans.
Ensure robust case management and participant progress reviews.
Encourage engagement through varied, needs-led activities.
Stakeholder Engagement & Referral Building
Develop and maintain strong referral links with:
Probation services
CRS providers
Courts and approved premises
Build community pathways to reduce duplication and maximise referrals.
Performance & Compliance
Ensure accurate and timely data input on CATs+ (commissioner’s system).
Achieve contract performance targets, ensuring compliance with Shaw Trust, HMPPS, and funding bodies.
Lead on innovation and continuous improvement.
Employer Engagement
Broker local employer relationships to meet employment KPIs.
Manage training providers in line with procurement and quality expectations.
Person Specification Summary
Qualifications
* Essential: Management experience or qualification
* Desirable: IAG Level 3, PTLLS, or similar training qualifications
Experience
Managing teams and driving performance (essential)
Supporting individuals with complex needs (essential)
Data entry and analysis (essential)
Criminal justice sector experience (desirable)
Skills & Competencies
Strong leadership and motivation skills
Resilient under pressure and adaptable to change
Excellent administration and IT (MS Office, data systems)
Strategic thinker with a problem-solving mindset
Commercial awareness within a charitable mission
Strong collaborative and communication skills
Understanding of local labour markets and disadvantage
Risk-aware with safeguarding knowledge