Dispatch Supervisor Coventry Up to £35,000 per annum 8:30am – 17:00pm Mon – Fri Permanent Role Are you currently working as a Dispatch Supervisor and looking for a new challenge within a well-established manufacturing business? Arch Recruitment Solutions are currently recruiting for an experienced Dispatch Supervisor for an expanding manufacturing business based in Coventry. Role responsibilities – For the role of Dispatch Supervisor, you will provide leadership and guidance to the dispatch team and support the Dispatch Manager. Monitor and report dispatch department performance statistics. Provide oversight for carrier scheduling and routing software implementation, including managing any necessary updates to ensure compliance with contract requirements For the role of Dispatch Supervisor, you will evaluate systems vendors, equipment providers (common carrier phone line providers), or other suppliers to assess potential impact on service level agreements Maintain optimum use of the department’s system equipment, including replacing or upgrading as appropriate Establish, monitor, and implement procedures for evaluating performance of employees Ensure that department personnel adhere to all company policies concerning ethics, legal compliance, safety, customer service and environmental protection standards. Perform other duties as assigned by management. Role requirements ...