Service Administrator - Horsham | £30,000 + Bonus + Progression within Hire
We're recruiting for a Service Administrator to join a busy and well-established hire operation in Horsham. This role is ideal for someone currently working within a plant hire, tool hire, or equipment hire business who understands the pace of a hire desk or service environment.
If you've worked as a Hire Controller, Service Controller, or in a hire-based admin role, this is a great opportunity to step into a structured position with clear progression.
Why apply for this Service Administrator role?
You'll be joining a business where your hire experience is valued and developed:
You'll earn a salary of £30,000 with a performance-related bonus
You'll have clear progression opportunities within a growing hire business
You'll gain exposure across both hire desk and service operations
You'll work in a fast-paced, team-focused environment
You'll build on your existing controller or hire coordination experienceKey Responsibilities:
In this Service Administrator role, you'll support the smooth running of both hire and service operations:
Supporting the hire desk and service team with daily coordination tasks
Scheduling equipment servicing, maintenance, and availability
Acting as a key point of contact for engineers, drivers, and customers
Processing hire contracts, job sheets, and service documentation
Monitoring equipment availability and updating internal systems
Handling incoming calls and job-related queries
Tracking job progress to ensure deadlines are met
Raising purchase orders and supporting invoicing processesWhat we're looking for:
This Service Administrator role requires experience within a hire or similar operational environment:
Previous experience within plant hire, tool hire, powered access, or equipment hire
Experience as a Hire Controller, Service Controller, or similar coordination/admin role
Understanding of scheduling, job allocation, or service coordination
Confident communicator with both customers and operational teams
Strong organisational skills and ability to work in a fast-paced environment
Comfortable using systems to track jobs, equipment, or service recordsIf you're looking for your next step as a Service Administrator in Horsham and already have experience within a hire or controller environment, this is a great opportunity to join a business that will value your background and help you progress. Apply now to find out more.
Job Number │ (phone number removed) / INDPLANT
Location │ Horsham
Role │ Service Administrator
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy