Title: Claims Processor Location: Remote - occasional office visits for meetings/training maybe required Term: Permanent, Full-Time Hours : 35 hours per week, Monday - Friday, overtime may be available during busy periods Your new company: Sedgwick Resource Solutions are recruiting for a Claims Processor to join one our established and growing, subsidence department. Your new role: You will deal with subsidence claims from cradle to grave, youll have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to enhance the customer journey and resolve their claim. Your skills and experience: Experience in handling property claims from start to end for more than 1 year and a desire to learn subsidence. We would also love to hear from existing subsidence claims handlers To deliver a high-quality service for clients and internal teams where required Handling complaints in line with FCA regulations The ability to negotiate and gather vital information relevant to each claim. The ability to use a firm but fair approach and display empathy. To be comfortable discussing outcomes and claims with the client and policyholders professionally Ability to deal with high pressure/stress during busy periods. You will have resilience to continue to learn and grow even during tough times. Your new benefits: Group income protection 25 days annual leave bank holidays Pension, reward, and recognition scheme Development Benefits such as: Access to 1000s of E-learning modules, internal training and development courses, access to industry funded qualifications Health & Wellbeing Benefits: gym discounts, cycle to work scheme, eyecare vouchers Digital GP App Life assurance Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check. Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability. Where roles are advertised as remote working successful candidates will be required to work in the UK only