Overview
Join to apply for the Hospitality and Events Co-ordinator role at Shoosmiths.
The role involves working alongside another Hospitality and Events Co-Ordinator, Front of House, and the wider Property and Workplace Team. You will be responsible for providing an exceptional client service in Birmingham, with emphasis on ensuring cleanliness and preparation for meetings and events from inception to completion. Manual handling is a key aspect of the role, with full training provided. Fire Marshal (training will be given) and First Aider (training will be given) responsibilities are included. This role includes participation in late events as part of our engagement and service delivery. A uniform is provided and the role is based on the 20th floor with access via a lift.
The Team
Property and Workplace is the integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities. This encompasses multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace. Effective estates management, combining resources and activities, is vital to the success of any organisation.
Shoosmiths is committed to protecting the environment by minimising environmental impacts and aiming for net zero status by 2025 for operations and by 2040 for the entire business. Our Estates Management team is integral to achieving these goals by managing property strategy, space management and contracts.
Main Responsibilities
* Collaborate and communicate with colleagues to ensure the smooth running of our suite.
* Maintain a high level of cleanliness in kitchens, client suites, and other client-facing areas.
* Pre-rinse crockery before loading the dishwasher, regularly throughout the day.
* Conduct regular visual inspections of client spaces and tidy accordingly.
* Clear and prepare rooms swiftly after meetings to enable quick turnarounds.
* Adjust furniture layout to suit changing space requirements.
* Report breakages and damages in a timely manner.
* Stock checking, date checking and rotation of stock.
* Place orders for general stock and meetings.
* Assess requirements and liaise with the Assistant Property and Workplace Manager to organise temporary staff to ensure sufficient cover.
* Act as a point of contact before and during events, handling last-minute changes and assisting clients with technical setups (training will be given).
* Conduct quick briefings to familiarise temporary staff with duties, timings, allergies and dietary requirements.
* Meet-and-greet clients during events, assist with cloakroom and registration.
* Coordinate with Property and Workplace and cleaning teams to prepare spaces for following day events.
* Ensure regular dry cleaning of aprons and linen tablecloths.
* Travel to other offices may be required.
* Be health and safety aware.
* Any other duties as requested.
Skills & Qualifications
* Proven ability to deliver high-quality customer service, ideally in a large client suite environment.
* Excellent organisational skills, attention to detail, and ability to manage multiple tasks simultaneously.
* Positive, proactive attitude, and ability to work under pressure.
* Professional yet approachable, with the flexibility to engage effectively in diverse social settings.
* Ability to work collaboratively within a team and contribute to all aspects of the role.
Equal opportunities
Our approach to our people is underpinned by diversity, inclusion and well-being. We aim to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and fosters a strong sense of community.
Everyone who applies to or works for the firm is treated equally, regardless of gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Law Practice and Legal Services
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