Nursing Support Worker
The closing date is 29 March 2026
Works as part of the multidisciplinary team delivering care to patients/service users experiencing mental health needs in the community/home setting or inpatient services, with support and supervision provided by a registered healthcare professional.
Undertakes or supports personal care activities, daily living skills/tasks and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.
Supports the enhanced observation of patients who present as a high risk to themselves or others due to a mental health, cognitive or clinical condition.
Ensures the registered healthcare professional is regularly updated on the patients/client's condition and progress.
Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.
Contributes to the teaching and supervision of students and junior staff.
Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW's in Wales including maintaining physical, procedural and relational security.
Main duties of the job
Undertake care or supports self-care as directed by the registered health-care professional, following agreed care/recovery plans, providing information to the registered healthcare professional that will enable the monitoring and amendment of care/recovery plans and ongoing risk assessment.
For example, this may include working closely with patients/ service users to meet their individual needs in achieving independence, supporting with life skills, resuming integration into social settings, actively helping participation in activities to facilitate recovery and achieve their goals.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30-minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.
Person Specification
Experience
* Experience of working within a relevant health or social care environment, providing direct patient care.
* Experience of working with patient groups relevant to area of practice. Experience of working within the NHS
Skills
* Ability to work with minimum supervision to a high standard. o Ability to keep calm in stressful situations. o Ability to demonstrate a caring and compassionate approach.
* Welsh language speaking/listening skills at Level 3 or above
Qualifications and Knowledge
* Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
* Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
* Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
* Ability to be able to complete certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction.
* Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
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