Salary: £60,000 - 65,000 per year Requirements: Experience supporting product, business analysis, or change delivery roles within business and IT change environments. Strong problem-solving skills with the ability to challenge constructively and propose practical solutions. Ability to quickly develop domain knowledge to engage credibly with stakeholders on problem statements and priorities. Experience working across Agile and Waterfall delivery lifecycles, with the ability to adapt to hybrid delivery environments. Comfortable operating in complex delivery settings involving both business and technology change. Bachelors degree in Business, Data Science, Technology, or related field. Experience with data analysis tools (e.g., Excel, SQL, Tableau) and user research methods. Demonstrates curiosity, empathy, and a user-first mindset aligned with agile ways of working. Ability to coach and mentor teams Responsibilities: Apply appropriate business analysis and requirements management techniques, taking a pragmatic approach based on context and complexity. Analyse user behaviour, data, and feedback to inform product decisions and identify opportunities for improvement. Collaborate with Product Managers, designers, developers, subject matter experts, business sponsors, and technology stakeholders to define, refine, and deliver product features. Document user stories and acceptance criteria, ensuring clarity, traceability, and alignment with delivery objectives. Support backlog refinement by providing evidence-based priorities and well-defined acceptance criteria, using tools such as JIRA to manage and track work items. Ensure product solutions are clearly understood and aligned with user needs, business objectives, and technical constraints. Translate insights and analysis into actionable recommendations that support incremental product enhancements. Assist with user research activities, including surveys, interviews, and usability testing, to validate assumptions and improve outcomes. Monitor product performance metrics and identify areas for optimisation and continuous improvement. Constructively challenge assumptions and contribute to the development of improved or innovative solutions where appropriate. Communicate findings, insights, and recommendations clearly to stakeholders and delivery teams. Promote a user-centered approach throughout the product lifecycle while ensuring compliance with data privacy and accessibility standards. Build and maintain strong working relationships with stakeholders at all levels, including SMEs, sponsors, and delivery partners. Communicate analysis, options, and recommendations clearly using strong written and verbal communication skills. Technologies: Excel Support JIRA SQL Tableau More: We are a dynamic team located in Leeds, UK, focused on delivering critical business and digital change within a regulated financial services environment. This full-time role offers the opportunity to work closely with various stakeholders to improve services and customer outcomes while contributing to our organisational and regulatory objectives. We value a user-first mindset and are committed to fostering a collaborative and innovative work culture. last updated 7 week of 2026