We’re looking for an International Shipping & Customs Specialist to take full ownership of global outbound logistics and trade compliance for a growing, international operation. This is a hands-on, end-to-end role where you’ll shape carrier strategy, ensure customs compliance, and continuously improve cost, service, and delivery performance.What we’re looking for5+ years’ experience in international shipping/logistics with hands-on trade compliance ownershipStrong expertise in HS codes, Incoterms® 2020, duty/VAT frameworks, IOSS and customs proceduresProven experience running carrier RFPs and negotiations, delivering tangible cost savingsExcellent documentation knowledge across export/import and regulatory requirementsConfident using TMS, shipping platforms and ecommerce/WMS systems (e.g. ShipStation, Shopify, Linnworks, Metapack or similar)Strong Excel or Google Sheets skills for reporting and analysisCalm, collaborative communicator who works well with operations, customer service and external partnersNice to have: CILT / IoE&IT, IATA/FIATA or customs compliance certifications; experience with UK CDS and ICS2What you’ll be doingOwn and execute global outbound logistics across parcel, pallet, LTL/FTL, air and courier shipmentsBuild and manage a panel of carriers and forwarders, running RFPs, negotiating rates and SLAs, and conducting QBRsLead trade compliance across UK, EU and US shipments, including:HS classification and master data managementCorrect application of Incoterms® 2020Duties, VAT, tariffs, IOSS and de minimis thresholdsCountry of origin and preferential origin documentationEORI registrations and broker managementPrepare, verify and maintain all export/import documentation, including commercial invoices, packing lists, COO, SDS/MSDS and regulatory filingsDrive D2C shipping excellence, improving pick-pack-ship SLAs, tracking communications and returns flows while reducing WISMO queriesAct as the key liaison for global partners, customers, carriers and brokersOwn shipping systems and data, including TMS/label platforms and performance dashboardsReduce risk through strong packaging, SOPs, pre-clearance workflows, insurance and claims managementDeliver continuous improvement through SOPs, training, root-cause analysis and measurable savingsManage freight budgets, forecasting and variance analysis, supporting peak periods and new product launchesIf you’re someone who enjoys owning a function end-to-end, improving how things work, and operating confidently in a fast-moving international environment, we’d love to hear from you.