Service Support Administrator
We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made.
We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage.
About the vacancy
Vacancy ID:
2187
Organisation:
Carmarthenshire County Council
Number of vacancies:
1
Contract type:
Permanent Full Time
Location:
Carmarthen, Llanelli
Grade:
Grade D
Salary:
£25,583 - £26,403
If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly
Hourly Rate :
£ £13.69
Contract Hours
37
Come and join our team
Join Our Team as a Service Support Administrator
Are you an organised, hands-on individual with great people skills and digitally literate and willing to learn? Do you want to make a real difference in your community?
We're looking for a motivated and reliable Service Support Administrator to join our team and help deliver vital public services to the people of Carmarthenshire.
What You'll Be Doing
The postholder will work as part of a team to ensure the smooth running of high-quality public services. The ability to travel is essential as the individual may work in any of our teams in Carmarthen or Llanelli.
You will undertake a wide range of business support and administrative duties under the direction of a Service Support Team Leader.
What We're Looking For
We want someone who's:
* Organised and able to juggle tasks under pressure
* A strong communicator with excellent customer service skills
* Digitally confident and quick to learn new systems
* Positive, adaptable, and ready to be part of a dynamic team
Why Join Us?
* Opportunities to learn and grow – whether you're just starting out or looking to build your career in local government
* Supportive team environment with a 'One Team' approach
* Work that matters – play a vital role in supporting services that impact real lives in your community
This role is a great stepping stone into a rewarding and stable career with Carmarthenshire County Council.
For further information, please contact Andrea Thomas, Service Support Team Leader on Tel: or by Email:
Job Description:
Job – 172KB Opens in a new window
Welsh language level - verbal
Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level
Closing Date:
04/03/2026, 23:55
The Rewards
We're proud to offer a range of benefits to our staff. Please note that the examples shown are just some of what may be available, and eligibility can vary depending on your role or contract type. For instance, certain benefits may not apply to casual workers.
* Competitive salary
* Automatic enrolment into the Local Government Pension Scheme
* Generous annual leave entitlement with the option of purchasing addition annual leave
* Access to staff health and wellbeing support
* Personal development and career progression
* Staff discount schemes and other benefits e.g., cycle-to-work scheme
* Flexible working and family friendly policies
Additional Information
We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool.
Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: Please Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.
How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: or contact and ask for 'Recruitment' to discuss alternative arrangements to support you in the process.
Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.