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Apprentice Neighbourhood Support Officer
Apply From: 23/05/2025
Learning Provider
Delivered by SHEFFIELD CITY COUNCIL
Employer
Sheffield City Council
Vacancy Description
* Provide effective diary management including booking customer appointments, prepare and process the paperwork for pre-quit inspections and property viewings to ensure effective void management for Sheffield City Council properties.
* Prepare and produce quality documents using a range of IT applications, supporting the Housing Voids team, and inputting information related to void management.
* Deliver effective and reliable customer service, communicate information to customers, respond appropriately, and adapt communication methods to meet customer needs.
* Input, maintain, locate, and provide data using computerised and manual systems.
* Maintain financial recording systems and process orders/invoices through to payment using established IT systems, including reviewing and making payments for utility services in void properties.
* More roles and duties can be found on the Sheffield City Council website.
Key Details
Vacancy Title
Apprentice Neighbourhood Support Officer
Employer Description
Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors.
Vacancy Location
Town Hall Pinstone Street South Yorkshire S1 2HH
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000321718
Key Dates
Apply From
23/05/2025
Closing Date For Applications
2025-06-18 23:59:59
Interview Begin From
To be announced
Possible Start Date
2025-09-01 00:00:00
Training
Training to be Provided
* You will be working towards a level 2 housing qualification.
* Training will be one day a week.
* The training centre is located at CDC Training, Cricket Inn Road, Manor Lane, Sheffield, S2 1TR.
Learning Provider
SHEFFIELD CITY COUNCIL
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical thinking, Team working, Creativity, Initiative, Non-judgemental attitude, Patience.
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