To ensure work is allocated, completed and shut down in a timely manner to meet the client and family’s requirements. Key Accountabilities * Managing workflow and sequencing of property maintenance orders. * Scheduling operative’s diaries. * Liaising with and managing sub-contractors. * Ensuring that the client database is up-to-date with correct information * Process documents ensuring all correspondence is dealt with accurately, efficiently and in a timely manner * Ability to work dynamically in a fast-paced environment * Assist colleagues and management with additional tasks as and when required Knowledge & Experience * Experience working within a customer helpdesk environment would be an advantage * Previous experience in a scheduling role. * Experience in delivering client focused solutions * Experience of working with MS office would be advantageous Desirable skills: * Effective communication both verbal and written with a professional approach * High attention to detail * Understanding the importance of excellent customer service * A Team Player who can work well as part of a team If you are a strong Administrator with great Customer Service Skills then please apply now with your CV...