Our Client, a leading specialist furniture retail company with a nationwide presence, is seeking a dynamic and strategic-minded individual to join their team as the Head of Retail. As the Head of Retail, you will play a pivotal role in providing leadership and accountability for the success, profitability, and operational excellence of all stores.
As the Head of Retail, you will be responsible for setting the vision and executing the strategy for the retail estate, ensuring store sales, service quality, and brand standards drive business growth. You will have full P&L accountability for the retail estate, oversee retail sales performance, and lead the overall management structure. Additionally, you will influence at the board level, contributing to the company's commercial strategy.
Responsibilities:
Define and deliver the retail growth strategy aligned with business objectives
Own the retail P&L, setting and achieving sales and profit targets
Oversee retail budgeting, forecasting, and capital expenditure plans
Provide market insight and competitor analysis for commercial decisions
Set clear commercial KPIs for Store Managers and monitor performance
Lead, develop, and inspire the retail team to build a strong succession pipeline
Drive a customer-centric culture to ensure exceptional service standards
Essential Skills & Experience:
Extensive senior-level retail leadership experience
Proven track record of delivering multi-site sales growth and operational transformation
Full P&L ownership with experience driving profitability across a large retail estate
Strong commercial and financial acumen with experience managing large budgets
Experience influencing and presenting at the board level
Deep understanding of retail operations, customer experience, and compliance
Regular weekly travel to the Head Office in East Anglia is required
Desirable Skills & Experience:
Exposure to digital transformation and omnichannel strategies
Professionally trained in advanced leadership and commercial strategy
This is a full time, permanent role and nationwide travel will be required for the role. For more information on this opportunity, please contact Emily at Pure