Job Purpose
To inspect, diagnose, and manage cases of damp, condensation, and mould within social housing properties, ensuring homes are safe, healthy, and compliant with housing standards. The Damp and Mould Surveyor will provide technical expertise, specify remedial works, and work closely with tenants, contractors, and internal teams to resolve issues effectively and prevent recurrence.
Key Responsibilities
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Carry out inspections of residential properties to identify causes of damp, condensation, and mould growth.
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Diagnose building defects, environmental factors, and lifestyle contributors affecting indoor air quality and moisture levels.
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Produce detailed survey reports, including photographs, findings, and recommended remedial actions.
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Specify appropriate remedial works and monitor contractor performance to ensure quality and compliance.
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Ensure all works comply with relevant legislation, health and safety standards, and housing regulations.
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Liaise directly with residents to explain findings, provide advice on ventilation and heating, and manage expectations sensitively.
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Work collaboratively with repairs, asset management, and housing teams to resolve complex cases.
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Identify recurring or systemic issues and contribute to improvement plans and preventative strategies.
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Maintain accurate records and case management systems.
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Support legal or disrepair claims by providing technical reports and expert input where required.
Person Specification
Essential:
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Experience in surveying residential properties, ideally within social housing or housing associations.
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Sound knowledge of damp, mould, condensation, and building pathology.
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Understanding of relevant housing legislation and standards (e.g. Housing Health and Safety Rating System).
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Ability to write clear, technical reports for both professional and non-technical audiences.
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Strong communication skills and a customer-focused approach when dealing with residents.
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Ability to manage a varied caseload and work independently.
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Full UK driving licence (or equivalent) and ability to travel between sites.
Desirable:
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Professional qualification in building surveying, construction, or property maintenance.
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Membership of a relevant professional body (e.g. RICS or CIOB).
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Experience dealing with disrepair claims or complaints related to damp and mould.
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Knowledge of planned maintenance and asset management strategies.
Skills & Competencies
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Excellent diagnostic and problem-solving skills
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Strong attention to detail
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Good IT skills (surveying systems, report writing, and digital photography)
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Ability to communicate sensitively with vulnerable tenants
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Organised and able to prioritise workload
Health, Safety & Safeguarding
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Ensure compliance with all health and safety procedures at all times