Are you passionate about making a real difference in people's lives? Do you have a strong background in housing management and a commitment to supporting vulnerable individuals? If so, we'd love to hear from you.
Adecco are currently recruiting for an Ops Manager to lead a team of Tenancy Sustainment Officers who provide vital support, advice, and guidance to help residents maintain their tenancies and live independently. From crisis intervention to long-term casework, your leadership will ensure we deliver high-quality, person-centred support.
Operations Manager - Tenant Sustainment
Public Sector - Local Authority
Temporary Role - 3 months with likely extension
£27.45 per hour PAYE / £35.73 per hour Umbrella
Full Time - Monday to Friday, 36 hours per week
Hybrid Working - 2 to 3 days per week in office in Croydon
ASAP Start
Key Responsibilities
Lead and manage a team delivering tenancy sustainment services.
Oversee the development and delivery of support plans tailored to residents' needs.
Coordinate crisis interventions and long-term support strategies.
Collaborate with statutory and voluntary sector partners to enhance service delivery.
Monitor performance and outcomes to ensure continuous improvement.
What We're Looking For
Proven experience in housing management, with a focus on tenancy sustainment.
A strong track record of managing and motivating support teams.
In-depth understanding of the challenges facing vulnerable residents.
Experience working with statutory or voluntary sector organisations.
A passion for social impact and improving lives.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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