Job Description
We are recruiting on behalf of our client based in Shrewsbury, Shropshire to join their team as a Senior Claims Manager. You will be responsible for the entire claims process, from receipt to settlement, to ensure efficient and accurate payment of claims.
Whats in it for you?
* £30,000 - £35,000 per annum depending on experience
* Mon-Fri 9am 5pm (1-hour lunch break)
* 25 days plus bank holiday (Increase through length of service)
* Opportunities for training and progression
* Company Pension
* Company health plan (After 1 year of service)
* Free parking
Duties include:
1. Assist clients with their claims-related enquiries, either by liaising directly with the insurer or by supplying the appropriate contact details for direct communication
2. Work collaboratively with insurers, loss adjusters, solicitors, brokers, claimants, and internal teams to ensure all claims are processed accurately and efficiently
3. Proactively follow up on outstanding claims to ensure timely progress and resolution
4. Ensure that all claim settlement payments received on behalf of clients are promptly transferred to them
5. Maintain a consistently high standard of customer service, promoting excellence and client satisfaction at all times
6. Oversee and support claims handlers, offering direction, mentoring, and assistance where ...