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Joining our friendly and hardworking family as a Customer Sales Assistant, you’ll be on the front line dealing with our customers who come into your branch; playing a vital role in our continued success by providing first-class service and ensuring the safety of colleagues and customers at all times.
What will I be doing?
No two days are the same in TP branch life, but here are some key responsibilities:
* Delivering high standards of customer service by being helpful and friendly, building strong relationships with customers, often on a first-name basis.
* Handling requests, providing information on products, preparing quotes, and assisting customers with their purchases to improve sales performance.
* Ensuring the safe and correct movement of products around the branch.
* Adhering to all safety policies and procedures to maintain high safety standards.
What experience do you need?
This is a customer-facing role; the main requirement is the ability to provide excellent customer service. We can teach you the rest.
Does this sound like you?
We hope you can say ‘Yes’ to the following characteristics, which are in the DNA of all our Customer Sales Assistants:
* Highly adaptable, resilient, and tenacious with high energy and drive.
* Thrives in a dynamic, fast-paced environment.
* Friendly and outgoing, comfortable communicating face-to-face with customers and building relationships.
Being a Customer Sales Assistant in TP offers a great opportunity to excel and develop your career. New colleagues are encouraged to enroll in our TP development scheme, available to colleagues and managers at all levels. We support your career growth with a development plan aligned with our values.
You will also receive competitive pay + benefits, including an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and discounts across the Travis Perkins Group (including Toolstation). Additionally, there are online discounts at leading retailers, airport parking, theme parks, dining, and cinemas. Our working hours promote a healthy work-life balance, allowing you to enjoy weekends and bank holidays off.
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