We are a Worcester based recruitment business and my client are local people looking to expand their business portfolio to include a Worcester based pub/restaurant combined with holiday lets. They are opening the doors to a brand new, community-focused pub and are looking for an exceptional General Manager to lead it from day one. This is a rare opportunity for someone to put their stamp on a new venue, build a loyal local following, and create a welcoming hub at the heart of the community.
The Role
As General Manager, you will have full responsibility for the day-to-day operation and long-term success of the pub. You'll lead by example, create a positive team culture, and deliver outstanding customer experiences while driving strong commercial performance.
Responsibilities
* Launch and manage all aspects of the pub's operations
* Recruit, train, and develop a high-performing team
* Create a warm, inclusive atmosphere that reflects the local community
* Deliver excellent standards of food, drink, service, and cleanliness
* Manage budgets, stock control, and GP to maximise profitability
* Ensure compliance with licensing, health & safety, and company policies
* Plan and deliver events, promotions, and community initiatives
* Build strong relationships with local suppliers, groups, and customers
About You
* Proven experience as a General Manager, Pub Manager, or similar senior hospitality role
* Passionate about community pubs and great hospitality
* Strong leadership skills with the ability to motivate and inspire a team
* Commercially aware with solid financial and operational knowledge
* Hands-on, organised, and confident making decisions
* Excellent customer service and communication skills
* Flexible to work evenings, weekends, and key events
What They Offer
* Competitive salary with performance-related bonus
* The opportunity to open and shape a brand new pub
* Real autonomy and support to bring your ideas to life
* Career development within a growing business
* A friendly, supportive working environment
If you're an experienced hospitality leader ready to create a thriving community pub from the ground up, we'd love to hear from you.
Be part of something special from the very beginning
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