Overview
We are looking for an experienced Senior IT Project Manager to join our team, who will be responsible for owning the end-to-end project management lifecycle for information technology and the business. In addition to serving as the primary interface with our key stakeholders, you will be responsible for managing and planning daily project activities, including project and programme management meetings. Good knowledge and understanding of the project lifecycle within IT Services. Must be accredited with PRINCE2 to practitioner level. Support and development of all IT service project delivery functions and processes.
Responsibilities
* Provide proactive, methodological project management support to the information technology team and the business.
* Ensure that all projects are managed such that the Customer Service and Service Delivery personnel perform their duties to provide high-quality support.
* Ensure that SLAs are met for calls, tickets and other deliverables.
* Participate in projects and service delivery.
* Coordinate with Service Delivery Managers and local support personnel.
* Provide reports, updates and feedback from time to time, as requested.
* Build relationships with heads of departments, consultants and all end-users throughout the organisation.
* Provide a physically present and visible management presence to represent IT positively within the organisation.
* Enhance the department's reputation and improve its service credibility.
* Monitor, manage and take ownership of the delivery of IT services by external contractors and third-party/outsource providers.
Qualifications
* Min of 4 GCSEs or equivalent (including English and Mathematics)
* Excellent project management skills – PRINCE2, Agile
* Good general knowledge of IT systems and processes
* BSc in a scientific or IT subject or equivalent qualification
* Ability to work as part of a multi-disciplinary team
* Analytical approach and the ability to make appropriate decisions
Benefits
* Private healthcare scheme worth up to £20,000 per year
* 27 days annual leave
* Blue Light Card discounts
* Interest-free season ticket loans
* Cycle to work scheme
* Free eye check-up vouchers with contribution towards lenses
* Free newspaper and media subscriptions
* Local business discounts
* Discount in our Hospice Charity shop
* Refer a Friend scheme
* Free Cinema Society Membership offering discounted tickets
* Personal development and training courses
* Annual events and recognition awards
* Career progression and increments
* Continuation of NHS pension for NHS employees
Location
Located in leafy St John’s Wood on the Jubilee line, minutes from Central London.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Health Care Provider
Industries
* Health and Human Services
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