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Reports: monthly management team reports / project status reports including commercial reports
Responsibilities
* Technically support a project from inception though the whole life cycle of design and implementation, factory acceptance testing, and site acceptance testing
* Assembly of and configuration of control system products, including all interfaces to third-party systems, with a disciplined approach to system configuration, backup, and restoration
* Configuration of IP public address and voice alarm systems to interface with control systems
* Produce project-specific design and test documentation for control systems
* Produce all required customer and internal handover documentation
* Produce project-specific user reference documentation, maintenance manuals, and deployment guides
* Understand company processes and work within them
* Design and support customer upgrade and migration plans
* Troubleshoot and maintain knowledgebase for PAVA and control system products
* Support service desk activities as required for in service systems
* Opportunities to travel both in the UK and internationally to support local teams in the implementation and in-service support of customer projects
Knowledge, Skills and Experience Required
* Layer 2 and layer 3 networking knowledge with a good understanding of Multicast
* Ubuntu or Debian-based Linux system administration - main technologies used are:
* System services
* XMPP inter-process communication
* XML configurations
* SIP and Asterisk
* Bash
* Python
Education
* Degree-level qualification in Electronic Engineering, Computer Science, or similar
* Vocational and work-based learning also welcomed
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