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Lead Product Manager – People, Talent & Learning
Job ref: 29349 Category: Support Centre Roles
1. Salary Competitive
2. Location Equity House, Irthlingborough Road, Wellingborough,
3. Contract Type Permanent
4. Hours 38
5. Closing Date 5 March, 2026
6. Business Unit Booker Group
7. Share
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Equity House, Irthlingborough Road, Wellingborough,
About the role
At Booker, we’re committed to helping every colleague feel supported, empowered and able to do their best work. Our people‑focused technology plays a key role in that — and we’re now looking for a Lead Product Manager who can help us design simple, intuitive and role‑based experiences that make a real difference.
As the Lead Product Manager for People, Talent & Learning, you’ll be responsible for the full colleague experience across our People technology, ensuring OurBooker becomes the clear and intuitive starting point for accessing People services throughout the colleague lifecycle.
You’ll set the product vision, roadmap and OKRs for People management (SAP), payroll, onboarding, talent and learning. You’ll balance strong operational performance with modernisation and simplification, translating policy, regulatory requirements and organisational needs into straightforward, role‑based journeys.
You’ll also work closely with People leadership, Operations, Finance, Technology, Digital teams and SaaS partners to deliver outcomes that matter — improving engagement, efficiency and insight across the business.
Main Responsibilities
8. Set the People product vision and strategy, ensuring OurBooker becomes the primary experience for colleagues.
9. Define and maintain a cohesive hire‑to‑retire roadmap, translating strategy into clear and sequenced delivery.
10. Own People journeys in OurBooker end‑to‑end, shaping navigation, discoverability and personalisation with Digital teams.
11. Prioritise improvements based on colleague pain points, value and risk rather than ticket volume alone.
12. Use data, behavioural insight and feedback to drive adoption and make evidence‑led product decisions.
13. Champion inclusive, accessible and mobile‑first design that reflects the needs of branch, distribution and office colleagues.
14. Provide senior leadership and bring clarity to decision‑making, reducing back‑and‑forth across stakeholders.
15. Embed privacy, security and compliance by design, supported by clear documentation and robust governance.
You will need
16. Proven experience owning product strategy, roadmaps and value across multi‑journey, multi‑platform environments.
17. Strong background designing colleague or customer experiences with a focus on usability, adoption and measurable outcomes.
18. Ability to influence and collaborate across People, Technology, Digital teams and external SaaS partners.
19. Confidence translating complex policy or regulatory requirements into simple, intuitive experiences for frontline colleagues and managers.
20. Excellent stakeholder engagement and communication skills.
21. Experience using data, insight and qualitative feedback to guide decisions and measure impact.
22. Familiarity with modern product practices (agile delivery, OKRs, discovery‑to‑delivery, dependency management).
23. Experience with governance and controls in People or regulated processes (desirable).
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
24. A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
25. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
26. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
27. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
28. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
29. 50% off health checks at Tesco Pharmacy.
30. Exclusive access to discounted RAC breakdown cover rates
31. An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
32. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
33. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
34. Life Assurance - You are covered for death in service life cover of up to three times annual pay
35. Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
36. A great holiday package